Service

Email

Send questions or comments about orders, our mission, or our Web site, 24 hours a day, 7 days a week, to: email@loveelectra.com. You may also post your comments to our web site.

Mail

Mail comments or questions about orders, our mission, and our Web site to:

Customer Service at Love Electra
P O Box 700267
San Antonio, TX 78270

Phone

Contact us by phone at 210-464-4302, M - Friday 8:00 am - 5:00 pm (CST).

You may also post your comments to our web site.

Safe Shopping

We want you to feel completely secure when ordering from LoveElectra.com. We use a technology called Secure Sockets Layer (SSL), which encrypts sensitive information before it is sent over the internet. Our website has the Network Solutions Site Safe Certificate which provides you up to $ 1 million in insurance coverage if any fraudulent activity results on your account, as a result of shopping on the Love Electra eCommerce website.

Returns

You can return any merchandise purchased from LoveElectra.com by mail within 30 days. Merchandise must be accompanied by the receipt, invoice, or packing list. Merchandise must be unworn.

Credit for Gift Returns

Returning a gift by mail: The cost of the item and the sales tax, if applicable, will be credited to the original payment method when we receive the item. A gift you received is not exchangeable by mail.